Frequently Asked Questions
Everything you need to know about our handcrafted mosaic home decor.
What materials are used in your mosaic pieces?
Our artisans use a combination of premium stained glass, natural stone, and ceramic tiles, all set on high-quality wooden or cement backings to ensure durability and aesthetic appeal.
Do you offer international shipping?
Yes, we ship our mosaic art worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I clean and maintain my mosaic decor?
To maintain the brilliance of the glass and stone, simply wipe the surface with a soft, lint-free cloth and a mild glass cleaner. Avoid harsh chemicals that could damage the grout.
What is your return policy for fragile items?
We offer a 30-day return policy. If your item arrives damaged during transit, please contact our support team within 48 hours with photos of the packaging and the product for a full replacement.
Can I request a custom mosaic design?
Absolutely. We specialize in bespoke commissions. Please contact our design team with your dimensions and color preferences to receive a custom quote.
Are your mosaic lamps compatible with standard electrical outlets?
Yes, our lamps are fitted with region-specific plugs (UL/CE certified) and use standard E12 or E14 bulb sockets depending on your location.