Returns & Exchanges
At Mosaic Art Studio, we want you to be completely satisfied with your home decor purchases. If your handcrafted mosaic piece doesn't perfectly fit your space, we offer a 30-day return policy for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack With Care
Carefully secure the mosaic item in its original packaging, ensuring all protective padding is included to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our artisans inspect the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing